Reply To: Won't start new game (Mac 10.8.5) Home › Forums › Support › Won't start new game (Mac 10.8.5) › Reply To: Won't start new game (Mac 10.8.5) November 22, 2015 at 09:23 #20558 SeamonParticipant This happens when the game is not connected to the internet. Check your internet-connection and you’re problem is solved.