September 5, 2014 at 17:55 #4851
Very disappointed that my $30+ investment in this game is unable to be played.
I can start the game and tell it to create a new map. It goes thru the progress bar of all the various items it creates and gets to 100%, then the screen fades to black and I don’t see anything else – music keeps playing, but nothing happens.
I have updated to the latest drivers for my video card, but that didn’t change anything.
Below are my system specs from DXDiag. I can post the whole thing if that would help…
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 18432MB RAM
Available OS Memory: 16384MB RAM
Page File: 4749MB used, 28016MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit UnicodeSeptember 5, 2014 at 18:01 #4852
mikaelUrban Games Team
The first time starting the game it needs to compress the textures. You’ll see a noticeable notification on the bottom right corner. While compressing the textures windows could run into a timeout, that means the window is shown as “not responding”. Regardless of this fact, just wait a couple seconds longer.
September 11, 2014 at 23:18 #7495
i saw the notification in red bottom right hand side of my screen but after a while the game shut down and took me back to my desktop. the game mostly doesn’t even get to the creating world progress bar.September 14, 2014 at 10:41 #8098
Similar problem for me. After loading the map (including the first time texture compressing) it shows the above screen.
Graphic card is a Radeon HD 5870. Drivers are up to date.September 14, 2015 at 19:24 #19716
I’m sorry to dig up this one year old thread but the game ran into the exact problem described in the previous post on my son’s PC. The game freezes and the screen shows exactly as the screenshot in the above post.
- AMD Phenom II X4 965
- GeForce GTX 275
- 16 GB Ram
- Win 7 64bit
The game ran fine until a few days ago. What i can say, nothing on the system changed except the regular Windows updates. Updated the GeForce drivers after getting this problem but it didn’t solved it.
The game runs fine on my PC with AMD FX8350, R9 280X (temporarly with a HD5770 due to Graphic card failure but still works) and 16GB Ram, Windows 10.
Any idea on how to solve this problem is welcome.
MykeSeptember 15, 2015 at 09:20 #19720
Hello Fist, Hello Myke!
I see you both use Radeon cards. The behavior you describe is known to be caused by 3rd party software like AMD´s Raptr Software or the Gaming Evolved App. You might deactivate them before starting the game.
TomSeptember 15, 2015 at 16:26 #19818
i’m affraid you didn’t read my post correctly since i clearly stated that the PC with the problem uses a nVidia GeForce GTX275. Also none of the mentioned Apps are installed on the affected PC.
Also Fists post is one year old…
September 15, 2015 at 17:05 #19820
- This reply was modified 4 years, 10 months ago by Myke.
You are right of course, I missread your post. Sorry! I will talk to the developers and come back to you later!
PS: Thanks for pointing that out. As it was on the same day, I assumed the same yearSeptember 15, 2015 at 17:28 #19821
Hehe, no biggie. About the date of Fists post, also felt on this one. Thanks for your time, appreciate it.September 18, 2015 at 09:16 #19870
Would you mind writing me an email? That way it is easier to include the developers into the process for finding a solution.
Thank you!September 18, 2015 at 11:06 #19873
Surely i wouldn’t mind if i had your email address.
Also, since it is a swiss company, i could also write in german (also swiss here, greetings from Toggenburg).September 18, 2015 at 12:07 #19874
Sorry, of course Please find it here: http://www.train-fever.com/about/urban-games/
And yes, german is fine!September 20, 2015 at 23:59 #19919
I need a high five…in my face…..with a chair. I’m just too stupid.
Scratch all i’ve wrote, the error is the well known PEBKAC bug….Problem Exists Between Keyboard And Chair. Megafacepalm to myself.
Okay, long story short: it was Raptr..(waiting until laughing ends)….(still waiting…).
Well, now how could i have overlooked this. There were a few factors:
- quite a while ago (long before i installed train fever) i’ve changed the GPU from AMD to nVidia
- so i forgot that i didn’t uninstalled Raptr which was installed with the AMD drivers
- at first Train fever ran perfect even while Raptr was installed and running in the background
- so when the error occured i was certain that it couldn’t be Raptr since nothing had changed on the system in the meantime
So, uninstalled Raptr, game works just fine, like it did before.
(Caution, wild guesswork appears) I can only guess that during a update of train fever something changed which didn’t affect Raptr before but after the update.
So disregard anything i’ve ever wrote…and i think you can now stop laughing, i already feel embarassed enough. Sorry for wasting your precious time but i appreciate the support anyway.
Just wrote all this as a reminder for everyone who thinks it can’t be Raptr…check it at least twice, guys.December 27, 2016 at 11:35 #21965
my game doesnt even start, when i press play in steam it has a loading circle for 10 sec then 10 min later stil not loaded. i looked into the task manerger and train fever is open there. but the game itself wont start.August 14, 2017 at 21:19 #22188
i am having trouble with the words in my case, they just go really, really weird, and i have word processing!
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