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Home Forums Behind the scenes #4 – Sales, distribution, piracy and marketing

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Viewing 15 posts - 16 through 30 (of 165 total)
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  • in reply to: Game keeps crashing #21705
    admin
    Keymaster

    Hi Daren!

    Intel cards are known to cause problems with Train Fever, there it is not official supported. However there is a good chance to get it to run. You could try to install the latest beta drivers (20.19.15.4474) for your Intel chip. This version was reported to work.

    Best regards,
    Tom

    in reply to: GIMP doesn't make Greyscale heightmaps? #21684
    admin
    Keymaster

    Hello!

    Not a GIMP bug, just Train Fever being “unhappy” 😉 about the alpha channel, which GIMP and some other programs add to the image.

    You can remove it in GIMP via the menu: Layers -> Transparency -> Remove Alpha Channel.

    Photoshop Elements – to my best knowledge – does not support this feature and therefore strips it on loading and resaving.

    Best regards,
    Tom

    in reply to: Hello, I have problems with my size chart #21683
    admin
    Keymaster

    Hi!

    Please try to hit ALT+Return – this will bring the game to windowed mode. Hit ALT+Return again to go back to full screen mode. The native resolution should be restored.

    Best regards,
    Tom

    admin
    Keymaster

    Hi!

    This is truly a unique problem. Can you give a little bit more detail about the problem? Is there a certain situation when this occurs? Do you play in windowed or full screen mode? And on which operating system?

    Best,
    Tom

    in reply to: Traffic jam #21674
    admin
    Keymaster

    Hi Rynno!

    If it is not too much of a hassle, please send us the save game the screenshot was taken from.

    You can reach us via info(at)train-fever.com.

    Best regards,
    Tom

    in reply to: need help from crashing #21669
    admin
    Keymaster

    Hi Peter!

    Thank you! I received your email and already send an answer.

    Best regards
    Tom

    in reply to: TF Update for Mac from App Store #21637
    admin
    Keymaster

    Hi Boris!

    We submitted the update some time ago. I will investigate why it is still not online.

    Thank you for your patience.

    Best regards,
    Tom

    in reply to: TF dont update (Steam) #21627
    admin
    Keymaster

    Hello!

    Please verify the update settings of Train Fever. In your Steam library right click Train Fever and select “Properties”. Under the “Updates” tab make sure that it is set to always keep the game up to date. Also you might allow background downloads.

    You can also verify the integrity of the game cache on the “Local files” tab.

    If that did not help let me know.
    Tom

    in reply to: Reach the year 1900 #21615
    admin
    Keymaster

    Glad to hear you found the problem. If you have any further questions, please let me know!

    Tom

    • This reply was modified 7 years, 11 months ago by admin.
    in reply to: Where are the Save Game files? #21612
    admin
    Keymaster

    Dear crazypotato!

    You can either change the “windowSize” value by editing the “settings.lua” file, which can be found here: \userdata\\304730\local

    or just press “ALT + Return” to switch into windowed mode and “ALT + Return” again to restore the native fulscreen resolution.

    Tom

    in reply to: Issues after update #21599
    admin
    Keymaster

    The problem is that Wallingford is the first (1) and the last stop (3), which is not necessary and can in fact cause problems (the train tries to go from (3) to (1), which it can´t because it is the same stop and will eventually give up and skip it).

    The line will be fine with 2 stops, so just delete stop (3) and everything should work including the overlay and frequency. People will also start using the line when it gets valid.

    Best regards,
    Tom

    • This reply was modified 8 years ago by admin.
    in reply to: Try to ship more goods Bug!? #21596
    admin
    Keymaster

    This simply means that the factory is looking for more customers. Either you have to wait until the city grows or you have to connect a second city. You can see the cities demand and how well it is met when you click on one and look at the values next to “Cargo items supply”.

    Tom

    in reply to: Issues after update #21595
    admin
    Keymaster

    Can you upload one of your savegames with these issues and send us the link? This would be the easiest way to check what is going wrong.

    Our email: info(at)train-fever.com

    Best regards,
    Tom

    in reply to: Change settings in Lua #21583
    admin
    Keymaster

    Make sure to set the encoding to UTF-8 in notepad++ (you can find it in the main menu), this should ensure full compatibility. If that does not work, feel free to contact us again!

    Tom

    in reply to: Line with interval 45min is working. why? #21541
    admin
    Keymaster

    Hi!

    I assume you ask because of the “20min rule”.

    Traveling time is calculated as follows: The actually time on the foot / road / rail plus half of the frequency of the line for each line change (it is assumed that when somebody exchanges at a stop not knowing when a vehicle arrives the average will be half of the frequency).

    But at the first stop only a quarter of the frequency will be added to the total time (assuming somebody goes to a stop knowing when vehicles depart).

    So in the case of your example this will result in a waiting time of about 11 minutes, leaving 9 minutes for traveling.

    Best regards
    Tom

    • This reply was modified 8 years ago by admin.
    • This reply was modified 8 years ago by admin.
    • This reply was modified 8 years ago by admin.
    • This reply was modified 8 years ago by admin.
    • This reply was modified 8 years ago by admin.
Viewing 15 posts - 16 through 30 (of 165 total)